Frequently Asked Questions
Logistics
In normal conditions, for Bogota and Sabana, we can take as much 3 working days and for national deliveries up to 5 working days. The delivery speed depends on the state of the roads, product and fleet availability, as well as storage space on site.
Unloading is done at the lateral edge of the vehicle when it is in bulk and at a maximum of 3 meters from the edge of the vehicle when it is done with a crane. Shipments in Bogota and Sabana are unloades with a hydraulic crane.
A minimum of 8 meters free of energized cables or structure, that prevents the normal operation of the crane arms/hydraulic tongs, is required.
Yes, you can load covered vehicles as long as the bodywork is removable. The bodywork removal is carried out by Ladrillera Santafe’s personnel.
The loading is done by Ladrillera Santafe and the unloading operation is assumed by the client in a reasonable time.
The average unloading time is 50 minutes if the conditions are suitable. The operation must be carried out on level and firm ground.
Installation and maintenance
The recommendations of the Ladrillera Santafe Washing Manual should be followed. Prior to application, excess mortar and dust should be removed, and the wall should be pre-wetted (this reduces penetration of the acid from the washing solution into the clay piece). Do not use strong acids for the washing solution; weak acids such as nitric acid should be used in the recommended dosages. After scrubbing the wall with the washing solution, it should be removed with plenty of water. The effectiveness of the washing solution should always be verified with previous tests.
28 days is the recommended time.
The use of a solution composed of one (1) part nitric acid and ten (10) parts water is the right recommendation. More concentrated solutions can damage the wall and cause stains. Since acids can have harmful effects on the walls, if not used properly they affect the stability and appearance of the pieces. For more information on the correct washing please refer to the technical data sheet that you will find in the section of each respective product.
Products and solutions
Please go to the specific information section for each product, where you will be able to download the technical data sheets as PDF files.
Please go to the specific information section for each product, where you will be able to download the technical data sheets as PDF files.
Placafacil Santafe is designed to support a load of 300 kg/m2 of partition walls. For more information on the correct installation of the Placafacil Santafe system, please refer to the installation manual that you will find in the information section of this website, under the product section “Placafacil”.
The Placafacil Santafe system complies with the Colombian seismic resistance code NSR-10. For more information on the correct installation of the Placafacil Santafe system, please refer to the installation manual that you will find in the information section of this website, under the product section “Placafacil”.
The Placafacil Santafe system works as a diaphragm for buildings no higher than 5 floors. For more information on the correct installation of the Placafacil Santafe system please refer to the installation manual that you will find in the information section of this website, under the product section “Placafacil”.
Commercial
We have nationwide coverage. Contact one of our commercial advisors according to your region and type of business. See the “Contact” section.
Ladrillera Santafe, in a personalized way and according to your needs, will guide you through the best solution for you, with your offer. Please contact our commercial advisors directly.
We are constantly developing innovation according to market requirements and trends. We listen to our customers to determine their needs and try to anticipate them throughout product solutions.